Have a question about Gorilla Flow, your order, or our 90-day money-back guarantee? We're here to help.
Best for refund requests and order questions. Typical response within 24 business hours.
support@getyourflowback.comToll-free line, U.S. customer service representatives. Monday through Friday.
855-482-8279Use the form below to send a question or comment. Please include your order number if your question is about an existing purchase.
We typically respond to email within 24 business hours (Monday through Friday). Phone calls are answered during business hours, U.S. Central Time. Voicemails left after hours receive a callback the next business day.
Refunds within the 90-day guarantee period can be requested by email at support@getyourflowback.com with your order number. Read our full refund policy for details.
If your tracking shows delivered but you haven't received your package, contact us within 30 days of the expected delivery date. We will work with the shipping carrier to resolve the issue or send a replacement.
You should receive a tracking email within 1–3 business days of placing your order. If you don't see it, check your spam folder first, then contact support with the email address you used at checkout.
